At Tackform, we are committed to providing you with top notch support.
If you have any questions or concerns about your order, please don't hesitate to reach out to our knowledgeable support technicians.
Our customer support team is available Monday through Friday 9:00 AM - 5:00 PM.
How long will it take to get my order?
- USPS and Ground orders ship the same or next business day.
- FedEx Express orders placed before 2 PM CST will ship same business day.
- International orders, wholesale, and large bulk orders ay take an additional 1-2 business days for processing.
What shipping carriers do you use?
Where do you ship from?
- Tackform HQ (Addison Illinois 60101)
Can I return my product?
Of course, Tackform has a flexible 30 day return policy. You can find the full details by clicking here -> RETURNS
If we still haven't answered your questions, you can contact us below and we will get back to you as soon as possible.
"We're dedicated to providing you with the best possible shipping experience and we're here to help you in any way we can. Thank you for choosing Tackform. We look forward to serving you"
Send Us A Message: Contact Us
I have a bunch of products from tackform and they are all bullet proof, over engineered, and the highest of qualities. This one missed the mark slightly, still functions perfectly acceptable, but I'm just a little disappointed. I have the 20mm ball mount on my truck and it is rock solid, doesn't move an inch. I bought this for my dad's truck and went the next size up to the 25mm.
Though the base of the mount is metal (as described) the ball itself is a hard rubber. Which means that even when the arm is as tight as possible there is still 2-3 inches of play at the other end of the arm. I don't know if this is by design or for a specific application but it's definitely not as sturdy as my 20mm ball mount, not at all.
Again don't get me wrong it works, but I wish I had just got the 20mm again.
We agree with you. The 1' rubber ball is not an upgrade from the 20mm. They have different characteristics. They are both designed for the same load. If you're looking for a system to support a heavier load it's recommended you move the the 26mm metal ball or stick with the 20mm.
Had an initial issue with the items delivered. Called customer support and was immediately helped! Great product and great customer service!
Montura para tableta en un camión Freighelfer quedo perfecto
Great fit and high quality
Excellent customer service! Excellent product!