At Tackform, we are committed to providing you with top notch support. If you have any questions or concerns about your order, please don't hesitate to reach out to our knowledgeable support technicians.
Our customer support team is available Monday through Friday 9:00 AM - 5:00 PM.
USPS and Ground orders ship the same or next business day.
FedEx Express orders placed before 2 PM CST will ship same business day.
International orders, wholesale, and large bulk orders may take an additional 1-2 days for processing.
What shipping carriers do you use?
USPS
FedEx
Where do you ship from?
We proudly ship our products from Tackform HQ in Addison, Illinois, 60101.
Can I return my product?
Of course, Tackform has a flexible 30 day return policy. Please note shipping costs are non-refundable. You can find the full details of our return policy HERE.
There are three important areas that seem to make successful invention manufacturing companies. First is a well designed, well engineered product, created from a good group of minds converging on the development of specific goals that it will achieve.
Second, proper material manufacturing, using quality materials that are well tested before releasing to the consumer.
Third, proper education through sales, of the distinction of the product from others and its effective function, use and installation. When these areas are appropriately executed, the chances of successful sales of an item increase exponentially.
My experience with Tackform products thus far, have exhibited all of the areas listed above. The Assault Track Picatinny Dash Bracket With Wireless Charging Phone Mount that I ordered was perfectly designed for my 2021 Tacoma and the instruction videos available on their website were precise and left me no misunderstanding of the installation. There was, however, a double ball arm that had apparently been mispicked and was sized wrong for the configuration that I chose. My call to Tackform customer service was immediately answered and after a brief discussion, the error was identified, corrected and a replacement arm was sent the same day.
Product understanding and reasonable customer service is what EVERY consumer wants.It ain’t rocket science, it’s the way we were brought up: “build a better mousetrap and the world will beat a path to your door”, along with, treat people the way you would like to be treated.
I like this company and its products and will continue to use them and recommend them to my friends.
Chuck Key
Panama City Beach, Fl
G
Gabriel C. (Waipahu, US)
PB31-20L - Assault Track (Picatinny) Base Mount | 2" Long Arm | 20LITE Spring Cradle
Great product. Easy install. AC vents are still usable and not blocked by my phone.
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BUILT TO OUTLAST YOU™
Worldwide Shipping Options
In-stock items ship the same or next business day, with fast delivery available across the U.S. and internationally.
Money Back Guarantee
If the product you purchased does not meet or exceed your expectations you can return it within 30 days no questions asked.
Chicago Based Support Team
Our support team has deep expertise in mounting solutions for motorcycles, semi-trucks, pickups, off-road vehicles, and more.
Secure Payments
We offer secure payment options including PayPal, credit cards, Shop Pay, and installment plans for high-ticket items.